Who We Are

Life at TTEC

As a global company, we’re always on. When one of us is going to bed, a coworker halfway around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun! We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, come on over. We love making new friends.

Our DNA

At TTEC, our purpose, vision, mission and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.

Our Purpose

Deliver humanity to business

Our Mission

Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands

Our Vision

Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships

Our Values

Lead every day

Do the right thing

Reach for amazing

Seek first to understand

Act as one

Live life passionately

Our Melting Pot of Awesomeness

We not only accept people’s differences, we embrace them! Have tats or like to wear bowties? Cool. Working parent? We get it. Veteran? We value your service. Wheelchair Olympian? Awesome. Member of the LGBTQ community? We’ll be standing by your side at the pride festival. Aspiring female leader? Learn more about how we support gender diversity. No matter what makes you—you, we value it. We consider our diversity one of our greatest strengths because it enables us to view things from different perspectives and to bring value to the table in our own unique way.

Giving Back

Our community involvement

Our purpose is to deliver humanity to business. Not just to our business and our clients’ businesses, but to the communities where we live and work around the world. In 2007, we created the TeleTech Community Foundation, which empowers our employees to support organizations and causes that are important to them. Because we believe education is the foundation of a successful community, our main focus is on providing students with access to the tools and support they need. Since its inception, we’ve donated more than $4,000,000 and thousands of volunteer hours to help those in need have a better tomorrow.

Download our Impact Statement